Frequently Asked Questions
What materials do you use?
We use only premium materials including sterling silver, 14k gold, freshwater pearls, and genuine gemstones. All our pieces are hypoallergenic and designed to last.
How do I care for my jewelry?
Store your jewelry in a dry place, avoid contact with perfumes and lotions, and clean gently with a soft cloth. We include care instructions with every purchase.
What is your return policy?
We offer a 30-day return policy for unworn items in original packaging. Custom pieces are final sale unless there's a defect.
Do you offer custom sizing?
Yes! We offer resizing for rings and custom lengths for necklaces and bracelets. Contact us for details and pricing.
How long does shipping take?
Standard shipping is 3-5 business days. Express shipping (1-2 days) is available for an additional fee. Free shipping on orders over $75.
Do you offer gift wrapping?
Yes! We offer complimentary gift wrapping with every purchase. Just select the gift wrap option at checkout.